The phrases “You” / “Your” / “Yourself” refer to the Users, while the terms “We” / “Us” / “Our” / “Company” refer to Blu-Smart Mobility Pvt Ltd specifically and collectively. All of the facilities and/or services that BuggyKar provides are referred to as “Services.”

The Information Technology Act of 2000, its rules, and the amended provisions about electronic documents and records in various statutes as amended by the Information Technology Act of 2000 have formed this Privacy Policy, which is an electronic record in the form of an electronic contract. This privacy policy does not need a digital, electronic, or physical signature.

You and the Company have a legally enforceable agreement regarding this Privacy Policy. The terms of this Privacy Policy govern the relationship between You and the Company for Your use of the Mobile App and Website and will take effect upon Your acceptance of the same (directly or indirectly in electronic form, by signing up on the “Mobile App” or using the “Website” or by other means). For this Privacy Policy, “Mobile App” refers to any of the many software applications owned, managed, and/or controlled by the Company, its parent company, its subsidiaries, or its affiliates and made available for particular users, including drivers.

The Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, under the Information Technology Act, 2000, mandate the publication of the Privacy Policy for the collection, use, storage, and transfer of personal information, including sensitive personal data or information, are the basis for the publication of this document and will be followed in its interpretation.

You agree that We may collect, store, process, and transfer any of Your “Personal Information” and “Non-Personal Information” through this Privacy Policy if you provide Us with Your Information (as defined in paragraph 1 below) or use Our facilities. You additionally consent to the collection, use, storage, and transfer of Your Information not to result in any unjustified gain or loss for You or any other party.

Information We Collect:

1. Personal Information: When you sign up for our service, we may collect personal information such as your name, contact details, student ID (if applicable), and payment information.
2. Location Data: We collect location data from your device to provide cab services. This data includes your current location and destination.
3. Communication Data: We may collect data related to your communication with our service, including messages, feedback, and inquiries.
4. Usage Information: We gather data about how you interact with our service, such as the routes you take, frequency of use, and preferences.

How We Use Your Information:

1. Providing Services: We use your personal information to offer cab services tailored to student communication, including matching you with drivers, facilitating payments, and improving our service offerings.
2. Communication: We may use your contact information to send you information about your rides, updates to our services, and promotional offers.
3. Improvement: Your usage data helps us analyse and improve our service, making it more efficient and user-friendly for students.
4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server infrastructure.

Third-Party Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent except as necessary for providing our services or as required by law.

Data Retention:

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. Please contact us if you wish to exercise any of these rights.

Updates to Privacy Policy:

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law.

Contact Us:

If you have any questions or concerns about our Privacy Policy or handling your personal information, please contact us at [contact@email.com].